Privacy Policy

Effective Date: July 10, 2026

At Al Naraeb International, accessible from [Insert Your Website URL], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Al Naraeb International and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect information to provide a better, smoother, and more personalized shopping experience for you. The types of personal information we may collect include:

Contact Information: Your name, email address, phone number, shipping address, and billing address. This is essential for processing and delivering your organic fragrances and Bakhoor.
Account Information: If you create an account, we secure your login credentials (username and password).
Payment Information: For online payments (Bank Transfers, EasyPaisa, JazzCash), financial details are processed securely through our authorized payment gateways. We do not store your credit card or bank login details on our servers.
Device and Technical Data: Your IP address, browser type, operating system, and browsing behavior on our website via cookies (see Section 5).

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process, fulfill, and ship your orders.
Send order confirmations, tracking details, and delivery updates (via SMS, WhatsApp, or Email).
Communicate with you for customer support and order verification (especially for Cash on Delivery).
Understand and analyze how you use our website to improve our product offerings and user experience.
Send you promotional updates, special offers, and new arrival alerts (only if you opt-in to our newsletter).

3. Data Protection & Sharing

We respect your privacy. Al Naraeb International does not sell, rent, or trade your personal data to third-party marketing companies.

We only share your information with trusted third parties strictly necessary to run our business operations:

Courier Partners: Sharing your name, phone number, and address with logistics companies (e.g., TCS, Leopards, PostEx) so they can deliver your package.
Payment Processors: Sharing transaction details with secure banking and mobile wallet gateways to process digital payments.
Legal Requirements: We may disclose your information if required to do so by Pakistani law or in response to valid requests by public authorities.

4. Data Security

The security of your personal information is vital to us. We implement standard security protocols (including SSL encryption on our website) to protect your data during transmission and storage. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Web Beacons

Like any other e-commerce website, Al Naraeb International uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information (such as keeping items in your shopping cart).

6. Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.